Shipping policy

The turnaround time on your order starts when you’ve paid in full, we have all information required to complete your order (all artwork details and/or files, garment sizes, shipping info, etc.) & your Design Proofs have been approved.

Delay in receipt of any of this info could result in production delays. Most design proofs are sent within 24 hours, after receiving payment and all necessary information. Our current turnaround time is 7-10 Business Days Average + Shipping. Complex orders/add-ons may increase turnaround. Delay in approval of mockups could also result in production delays. The most up-to-date turnaround time will be listed on your order confirmation if a specific in-hands date was not already given. Turnaround times may be extended during our peak season of August - October. Production may require an additional 3-5 business days to complete during this time. Common US Holidays are not counted as production days.

If you have a deadline for your order, we must know when placing your order and a rush fee may apply in order to meet that deadline. Rush fees will be disclosed for your approval as needed. GC Graphics will work hard to meet any in-hands date, but we cannot guarantee it. Customer may be responsible for any expedited shipping charges associated with the order. If a due date is not specified until after payment is received and pre-production has begun, we may not be able to accommodate your request. Any circumstances out of GC Grpahics control (ie: weather delays, shipping errors by the supplier, power failure, etc.) may also require more time and are not factored into the initial turnaround time estimate.